Today’s healthcare environment provides many challenges and opportunities for hospital and healthcare leaders to consistently identify and manage financial challenges, government mandates, physician-hospital relationships, always with quality and safety and satisfaction for patients and employees as top of mind. To succeed, hospital leaders must embark on a journey of care management transformation.
“Leadership must fully recognize that what has been the status quo will no longer position the organization for future success.”
Frequently some “burning platform” either internal to the healthcare organization or a driving force external to the hospital calls the question of the need for change. In order for success to be realized, leadership must fully recognize that what has been the status quo will no longer position the organization for future success. To embark on a successful journey, organizational change requires the transition and transformation from current state to future state; and to move the organization in such a manner as to cause the least organizational disruption by managing resistance while maximizing the effectiveness of the change.
In this white paper, two of Novia’s Care Management Transformation leaders discuss how clinical transformation leads to quality and cost outcomes, and share what they learned in a recent client engagement
By Patricia Hines, Managing Director, and Donna Hopkins, Vice President