Care Management Academy

Care management leaders and staff are facing a New Day. Instead of traditional resource utilization and discharge planning, care management staff now must be able to deliver against new metrics, such as patient throughput, patient occupancy, and discharge milestones.

These changes require new roles, new skills, new responsibilities, new processes, and new performance indicators for all staff involved in care management – case managers, social workers, CDI coders and nurses. Novia’s Care Management Academy ensures your care management staff have the skills, education and training they need to deliver the right care, at the right time, in the right venue, and at the right cost.

Client Benefits

Obtain the knowledge and skills your staff need to deliver safe, efficient care across the full acute care continuum
Understand the changing regulatory environment and what it means to the delivery of quality, affordable patient care
Learn how clinical variation impacts the quality and cost of care
Understand how to partner with interdisciplinary teams and physicians to ensure efficient care transitions
Review models, role expectations, recruitment and orientation of future care management department and staff
Learn practical, hands-on, real-world ideas that can be implemented immediately within your organization

Our Approach

Novia’s Care Management Academy brings best practices, key learnings and benchmarks from high-performing hospitals and systems across the nation. The course arms participants with the skills and knowledge they need to deliver care management effectively and efficiently throughout your organization.

Course highlights:

  1. Curriculum designed and taught by ACMA-certified members
  2. Customized lessons that address your organization’s goals and individual participants’ competency needs
  3. Flexible logistics and modular lessons to accommodate organizational needs and schedules
  4. Live and recorded webinars allow staff to catch up if they miss a session

Ready to Talk

Contact Dr. Patricia Hines today to discuss how Novia Strategies’ Care Management Transformation consulting solutions can help your organization succeed.

Patricia Hines

Patricia Hines PhD, RN

Managing Director

Email | 866-747-4200 | LinkedIn | Bio