Revenue Cycle

Funding Their Future Through Revenue Cycle Improvements

The client Part of a 12-hospital system in the Great Lakes region, this 300-bed hospital needed to get a handle on denials and write-offs. The challenge With mounting financial pressure, our client knew they needed to take their revenue cycle performance to the next level. “Novia’s data-driven approach and ability to connect previously isolated departments Read More >

Leading and Navigating Change with Team Charters

Part of the “Project Management Essentials” series by Susan Bisol, Director Project Management Institute, Inc. (PMI) defines project management as “the application of knowledge, skills, tools and techniques to a broad range of activities in order to meet the requirements of a particular project.” A project goes through a number of phases characterized by a distinct set Read More >

Top Revenue Cycle Tips for Hospital CFOs

By Theresa Brandon Eliminating silos, automating metrics and investigating labor costs – these are just a few of the top revenue cycle tips for hospital CFOs and revenue cycle leaders, according to a recent series by Becker’s Hospital Review. Theresa Brandon, Managing Director and Revenue Cycle Practice Lead of Novia Strategies, regularly contributes to this Read More >

Revamped processes, renewed accountability reduce documentation errors by 50%

The client 5 faith-based hospitals, clinics and associated medical groups in the Pacific Northwest with more than 1,000 staffed beds The challenge Consistently incurring approximately $60 million in Operating Room late charges Delayed patient bills for clinical documentation reasons unrelated to finance Unclear accountability for documentation processes, audits, follow-through and revenue capture The approach Completed Read More >

Comprehensive denial management program unearths $1.9 million in net revenue improvements

The client Midwestern faith-based system with 471 beds across two hospitals The challenge No denial metrics or trend reporting in place to monitor performance and address root cause issues Existing manual denial report did not capture all denials Denial write-offs were masked in contractual allowances The approach Completed a comprehensive assessment of all processes and Read More >