Clinical Document Improvement

With financial pressure continuing to mount, hospitals need to ensure they maximize reimbursement if they want to continue to care for their communities. A critical component of your ability to achieve this: the quality of your clinical documentation.

Too often, we find silos between revenue cycle, care management and physicians that undermine an organization’s ability to maximize reimbursement as well as its delivery of quality care. Novia’s clinical documentation improvement initiatives include education, process improvements, scheduling changes, electronic query templates, scorecards and measurement. The result: improved clinical documentation, quality of care, charge capture, queries and revenue.

Client Benefits

Reduce write-offs
Minimize denials
Engage physicians
Reduce costs and improve quality

Our Approach

More than 21 years ago, Novia pioneered the creation of a clear approach for care management initiatives under capitation. Today we continue to work with hospitals and healthcare systems to transform their care delivery across the continuum.

Every client project is overseen by a clinician and every project team comprises a project director responsible for ongoing client communication and subject-matter experts with immense knowledge as well as established healthcare consulting experience. We begin each project with an assessment phase to identify opportunities to improve costs and efficiencies. We then vet each opportunity with you and together we prioritize the opportunities and determine the project plan to achieve the results. Once agreed, we move into implementation phase.

All along, we remain focused on our core tenets:

  1. We do good client work… every time
  2. We assemble strong teams
  3. We motivate our people for exceptional performance
  4. We operate our business in a manner that ensures your future and ours

Ready to Talk

Contact Nancy Lakier today to discuss how Novia Strategies’ Care Management Transformation consulting solutions can help your organization succeed.

Nancy Lakier

Nancy Lakier, RN, MBA

Founder & CEO

Email | 866-747-4200 | LinkedIn | Bio