White Papers

5 Keys to Successful Clinical Redesign

Redesigning care and eliminating clinical variation are critical not only to ensuring patients receive the safest, highest-quality care, but also are integral components of reducing the overall cost of healthcare — on both the national and individual hospital level. But where should you begin? Here, authors John Malone, Vice President with Novia Strategies, and Dr. Read More >

A New Day in Healthcare: The Need for New Approaches to Care Management

New care management approaches are critical to ensuring that patients receive the safest, highest-quality care, as well as to enabling hospitals and healthcare systems to remain – or become – profitable as the industry shifts from volume to value. There is a hurricane of change blowing through our healthcare culture that is fundamentally changing how Read More >

Care Management Transformation Delivers on Quality & Cost

Today’s healthcare environment provides many challenges and opportunities for hospital and healthcare leaders to consistently identify and manage financial challenges, government mandates, physician-hospital relationships, always with quality and safety and satisfaction for patients and employees as top of mind. To succeed, hospital leaders must embark on a journey of care management transformation. “Leadership must fully Read More >

An analytical approach to nurse labor budgets

Developing nurse labor budgets for units can be a challenging task and will often pit nurse leaders against their peers in finance when in fact, it presents a great opportunity to collaborate and leverage the strengths of each discipline. In several of our recent consulting engagements, we have seen the evolution of the relationship between Read More >

Role of the Emergency Department Care Management Program

By Dr. Patricia Hines, Practice Lead, and Nancy Magee, Consultant The Affordable Care Act (ACA) became law in January 2014 and extended access to health insurance coverage to an estimated 30 million previously uninsured people. Since that time, 11 million uninsured Americans have gained healthcare insurance. Many public policy analysts projected an increase in certain Read More >