White Papers

Lean Thinking Adds Value to Clinical Documentation Improvement Program

Lean Thinking builds on continuous work process improvements by rapid learning cycles using Plan-Do-Check-Act (“PDCA”) as a management discipline. The term “A3” refers to the notion that every issue an organization faces should be captured on a single piece of paper using common logic and a precise format to allow all stakeholders to view the Read More >

Employee Engagement Leads to Greater Patient Satisfaction, Improved Safety and Quality

The healthcare industry is in the midst of dramatic changes and as organizations struggle with new reimbursement models, employees are feeling the associated pressure. The changing environment has directly impacted employees through increased use of complex software, pressure for increased productivity and revisions to supply preferences and inventory levels. The result for many hospitals: declining Read More >

Hospital Executives: Can you prove your endoscopes are clean?

With the FDA’s endoscope warning1 following the superbug outbreak fresh in every administrator’s mind, the question you should be asking yourself is: “Can you prove your endoscopes are clean?” According to the reports, the hospital affected was able to quickly prove that the endoscopes in question had been cleaned and processed according to the Original Read More >

The CMS HAC Reduction Program and Its Impact on Hospitals

One out of every seven hospitals in the nation will receive reduced Medicare payments in 2015 for being among the 25% of hospitals with the highest rates of hospital acquired conditions (HACs). These reductions are the result of the HAC Reduction Program, a program created under the Patient Protection and Affordable Care Act with the Read More >

First Case Starts the LEAN Way

Many hospitals face the challenge of starting their surgical procedures on time. Maybe nursing isn’t ready, or the physician is late, or equipment and instruments are not available. Whatever the cause, poor adherence to start times creates a cascading effect throughout the day resulting in subsequent case delays, additional staffing costs, potential risk or safety Read More >