Labor Productivity

With the connection between employee engagement and patient satisfaction becoming clearer, hospitals are honing in on those elements affecting employee engagement. In parallel, hospitals also recognize the need to better manage staffing and right-size departments. With a firm belief that staffing and care quality are inextricably linked, Novia works collaboratively with hospitals and health systems to find the sweet spot in productivity and staffing management where staff are most efficient and effective – maximizing value for you and your patients.

Novia goes far beyond traditional labor productivity consultancy services of productivity benchmarking and operational opportunity identification. Our extensive Labor Productivity solutions – operational improvements to streamline work and ensure maximized licensed staff, flexible staffing plans, core staffing analytics, workload indicator identification, float pool right-sizing, and coaching on productivity management – enable clients to develop leading staffing programs that are productive, efficient and engaging.

Barton Health Hospital Savings - Novia Strategies Productivity Consulting


Service Offerings

We go beyond benchmarking to deliver innovative workforce management services that improve operational outcomes.

  • Comparative data benchmarking
  • Staffing plans and grids
  • Skill mix analysis and effective leveraging of licensed staff
  • Staffing and Scheduling
  • Core and flex staffing processes and tools
  • Productivity targets
  • Workload indicators as an alternative to acuity
  • Workload analysis
  • Workflow operational improvement
  • Work simplification
  • Core process and departmental improvements
  • Corporate and facility service structure
  • Float pool development and rightsizing analytics
  • Span of control analysis
  • Overtime and premium pay reduction
  • Productivity monitoring
  • Review of labor management infrastructure
  • Position control
  • Productivity budget planning
  • Proactive recruiting model
  • Productivity Management Academy


Client Benefits

We work collaboratively with our clients to develop and implement strategies that result in:

  • Achievement of the organization’s financial and quality improvement goals
  • Reduced labor costs
  • Realistic, achievable staffing targets
  • Improved employee satisfaction and work quality
  • Improved quality of patient care
  • Improved patient satisfaction
  • Improved staffing and scheduling practices
  • Streamlined operations
  • Right-sized workforce
  • Increased staff understanding and engagement in labor management
  • Reduced premium pay (overtime, agency, bonuses, etc.)
  • Enhanced accountability for labor management
  • Sustained labor management processes
  • Monitoring tools that provide timely, meaningful and accurate reports
  • Streamlined budgeting cycle


Practice Leads

Ready to take the next step? Contact our lead healthcare productivity consultants today.

Nancy Lakier RN, MBA - Novia Strategies CEO/Managing Principal

Nancy Lakier RN, MBA

CEO/Managing Principal
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David Murdock – Novia Strategies Managing Director

David Murdock

Managing Director
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