Patricia Hines, PhD, RN
Care Management Transformation Practice Lead
As healthcare’s focus shifts from an environment of episodic care to the management of a population of patients, hospitals and health systems must focus on collaborative clinical solutions that will ensure that the organization will achieve excellent clinical, quality and financial outcomes across the continuum of care.
As a strong advocate of effective care management and care redesign, Dr. Hines works with hospitals across the country to deliver high-quality, cost-effective patient care through improved care coordination across the continuum. Her inspirational leadership style, coupled with her extensive subject-matter expertise, enable her to partner collaboratively and effectively with C-suite leaders, motivate teams, and deliver successful outcomes that enable clients to achieve their strategic goals.
With 35 years of experience across a variety of healthcare settings, Patricia possesses an impressive track record as a management consultant and executive in acute care operations. She is recognized by peers and clients as a results-driven partner, with expertise spanning nursing practice and operations, care management, critical care, patient throughput, care delivery models for clinical integration, and Joint Commission preparation.
In leadership roles with nationally recognized consultancies, Patricia has conducted strategic, operational, and clinical assessments and implementation for academic medical centers and hospitals throughout the country. Prior to consultancy, Patricia served as Assistant Administrator and Director of Nursing at Good Shepherd Medical Center in Barrington, Illinois, and as Unit Director at Rush-Presbyterian St. Luke’s Medical Center in Chicago, where she managed a medical step-down unit.
Education and Qualifications
Dr. Hines earned her master’s and doctorate degrees in nursing from Rush University in Chicago. She received her bachelor’s degree from Northern Illinois University in DeKalb, Illinois, and her RN degree from Augustana Hospital School of Nursing in Chicago.